There are no refunds for your purchase.
No Refund Policy for Mistaken Purchases
At PixelExpand, we are committed to delivering high-quality digital products that provide exceptional value to our customers. As part of this commitment, we strive to make our purchasing process as clear and straightforward as possible. However, due to the nature of digital products, all sales are final, and we do not offer refunds for mistaken purchases.
This policy applies to, but is not limited to:
Once a digital product is purchased and delivered, we cannot control or verify if the product was added to your cart mistakenly or if a discount was unintentionally missed. Therefore, we are unable to offer refunds, exchanges, or adjustments for these types of errors.
To avoid any mistakes, we encourage you to double-check your cart, the product details, and any discount codes before completing your purchase. If you experience any issues during the checkout process, please reach out to us before finalizing your order so we can assist you.
Thank you for your understanding and continued support of our products.
Software requirements
The Panel (Extensions) is designed and compatible with Adobe Photoshop® CC 2020 and later versions. Verified to work seamlessly with versions from 2018 onwards.Working and tested on Photoshop 20.0 and above. Works on Windows and MacOs (M1 and M2 in Rosetta mode). The UXP Plugin is available for Photoshop 23.3 and above. One License can be used on two devices/Photoshop versions. If you need more than two licenses please contact our team. With this agreement you have been notified and agreed on these circumstances. You’re responsible to comply with these requirements.
The Presets are made to be compatible with Adobe Camera Raw and Lightroom.
No Warranty
Perfect Black and White Panel does not represent or warrant that the site, content, products will meet your requirements, or that the operation of the site or content will be timely, uninterrupted, stable, or secure. We do not guarantee a specific outcome of your pictures.
1. Compatibility and System Requirements
The Perfect Black And White Extension, along with any other products we offer, are designed to function efficiently on systems that can successfully run Adobe Photoshop CC 2020 or later versions. While we strive to ensure broad compatibility and smooth operation, we cannot guarantee that our extensions will function flawlessly on all systems or configurations.
By using our products, you acknowledge and agree that it is your responsibility to ensure your computer or system meets the necessary technical specifications to enable the use of our extensions. We are not liable for any inability to use our products due to your system’s limitations or incompatibilities.
2. Assistance and Support
We commit to providing assistance to our users in the installation and operation of our products. However, we cannot be held responsible for issues arising from your computer or system’s limitations. Our support team will endeavor to provide guidance and help to resolve any issues you may face, but this does not imply liability on our part for problems inherent to your system.
3. Smooth Installation System
Our one-click installer system for the Perfect Black And White Extension and other products is specifically designed for ease of use and efficiency. While it’s rare, should you encounter any issues during the installation process due to your specific system setup, we encourage you to contact us. We are committed to providing support and working with you to find a workaround when possible or needed. Our goal is to ensure a smooth installation experience, even in the face of unique system configurations. In rare some cases, we will guide you through a manual installation which is a matter of copy and paste. Remember, we are here to help.
4. Limitation of Responsibility for Installation Issues
In the event of installation difficulties, we cannot be held responsible for any system-specific issues or conflicts that may arise. Our responsibility is limited to providing an installer that functions on systems compatible with Photoshop CC 2020 and above (for the Cep Panel) and an installer file in form of a .ccx file for the UXP Plugin which can be installed on Photoshop 23.3 and above. If you encounter problems during the installation process, we will offer support and assistance to the best of our abilities, but we do not accept liability for issues caused by your system’s unique configuration or limitations. Keep in mind that we can’t give you support or guarantee that our product will run on a non original Creative Cloud applications.